Community Support
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What is Community Support?
Community support involves being present in the spaces where developers ask questions and share problems, such as forums, Discord servers, GitHub issues, and Stack Overflow. DevRel teams monitor these channels, answer questions, and connect developers with the right resources. Active support signals that the company cares about developer success beyond the sale.
Free resources to learn Community Support
- ArticleCommunity and DevRel
- ArticleNew to DevRel? Talk to your community!
- VideoDevRel & Community
More in stage 1: What is DevRel?
Community Support: common questions
Can I learn Community Support in Hindi?
This lesson is written in English. Once you sign in, open it in the interactive course and ask the AI tutor to explain Community Support in Hindi or Hinglish. The tutor answers from this lesson’s own text, so it stays on the syllabus, and it runs on your own Google, OpenAI or Anthropic key.
Is this Community Support tutorial for beginners?
It is lesson 4 of 142 in the free Developer Relations roadmap, in stage 1, What is DevRel?. If you are new to Developer Relations, start from stage 1 and come back here in order; if you already know the earlier stages, this lesson stands on its own.