HEART Framework
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What is HEART Framework?
The HEART framework measures user experience quality across five dimensions: Happiness, Engagement, Adoption, Retention, and Task success. It gives teams a structured way to choose relevant metrics for a specific feature rather than relying on a single generic measure. Each dimension can be tied to specific, measurable signals depending on what a team is trying to evaluate.
Free resources to learn HEART Framework
More in stage 31: Product Performance
HEART Framework: common questions
Can I learn HEART Framework in Hindi?
This lesson is written in English. Once you sign in, open it in the interactive course and ask the AI tutor to explain HEART Framework in Hindi or Hinglish. The tutor answers from this lesson’s own text, so it stays on the syllabus, and it runs on your own Google, OpenAI or Anthropic key.
Is this HEART Framework tutorial for beginners?
It is lesson 113 of 117 in the free Product Design roadmap, in stage 31, Product Performance. If you are new to Product Design, start from stage 1 and come back here in order; if you already know the earlier stages, this lesson stands on its own.